State Farm® Insurance Agent Ken Quach
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ivy Tat
August 23, 2025
5
out of
5
rating by Ivy Tat
"Thank you Mr. Simraan Khan to help me out finding the best quote for both auto and home insurance."
We responded:
"Ivy, thank you so much for the five star review and the kind words for Simraan. So glad that we were able to take care of your insurance needs. Would love you to recommend us to your friends and family so we could help them also."
Don Titcombe
August 20, 2025
5
out of
5
rating by Don Titcombe
"Enjoyed working with Simraan on my mortgage and car policies. I was able to improve my coverage at lower costs."
We responded:
"Don, thank you for the five star review and the kind words for Simraan. So glad we’re able to take care of your insurance needs."
Roberto Viana
August 18, 2025
5
out of
5
rating by Roberto Viana
"Charles was very nice and helpful and worked out a great deal with me!!"
We responded:
"Roberto, thank you for the five star review and the kind words for Charles. So glad we’re able to take care of your insurance needs. Please don’t keep us a secret and recommend us to your friends and family."
Niyi Olumide
August 18, 2025
5
out of
5
rating by Niyi Olumide
"Working with Charles Copeland on my life insurance was an absolute pleasure! He took the time to explain everything in a way I could understand, answered all my questions with patience, and made sure I got the coverage that truly fit my needs. His professionalism, knowledge, and genuine care for his clients really stood out. I feel confident and secure knowing my family is protected thanks to his guidance. I highly recommend Charles to anyone looking for life insurance!"
We responded:
"Niyi, Thank you for the five star review and the kind words for Charles. So glad we were able to take care of your life insurance needs. Charles always does a great job for our customers. Please don’t hesitate to recommend us to your friends and family."
Bryan Obabori
August 18, 2025
5
out of
5
rating by Bryan Obabori
"I have been having a great experience working with Charles Copeland at State Farm. He is responsive, professional, and genuinely caring. When I reached out about damage to my car, Charles immediately followed up, asked for photos, and even took the time to acknowledge the details with kindness. It’s rare to find someone who combines efficiency with a personal touch, but Charles did exactly that. I truly appreciate the quick communication and thoughtful service. Highly recommend working with him!"
We responded:
"Bryan, thank you for the five star review and the kind words for Charles. So glad he was able to take care of your insurance and financial needs. Looking forward to taking care of your friends and family also. Appreciate you."
Jim Vickers
August 13, 2025
5
out of
5
rating by Jim Vickers
"Charles did a great job!! Would definitely recommend him."
We responded:
"Jim, thank you for the five star review and the kind words for Charles. So glad he was able to take care of your needs. Would love for you to recommend us to your friends and family also."
Lauren c
August 6, 2025
5
out of
5
rating by Lauren c
"Charles was very helpful with getting insurance on my 1996 Suzuki Jimny! It is an older, rare car that was imported from Japan so it was hard to find insurance providers. I appreciate his patience in answering all of my questions."
We responded:
"Lauren, thank you for the five star review and the kind words for Charles! So glad he was able to take care of your insurance and financial needs. Looking forward to taking care of all your friends and family also."
Oluchi Ikpeama
July 29, 2025
5
out of
5
rating by Oluchi Ikpeama
"Charles from state farm sugar land is simply the best agent ever. He knows this job too well. I appreciate your call. Now I am happy paying good sum of money for my insurance."
We responded:
"Oluchi, Thank you for the five star review and the kind words for Charles. So glad that you feel like he’s the best agent ever. He does a wonderful job for all his customers and so glad he was able to take care of you. Please help us grow by recommending us to your friends and family."
Bhavik Patel
July 29, 2025
5
out of
5
rating by Bhavik Patel
"I had a great experience working with Charles Copeland. He demonstrated exceptional professionalism and availability—even answering my call at 9 PM on a Saturday. Charles was knowledgeable, patient, and extremely helpful in addressing all my questions. His dedication to client service is impressive, and I highly recommend him to anyone seeking a reliable and responsive insurance agent."
We responded:
"Bhavik, thank you for the five star review and the kind words for Charles! Looking forward to taking care of all your insurance and financial needs."
Sherah Joseph
July 24, 2025
5
out of
5
rating by Sherah Joseph
"Simraan Khan was incredibly informative, patient, and friendly throughout the entire process. He took the time to explain everything clearly and made sure I felt confident in my decisions. Excellent service!"
We responded:
"Sherah, thank you for the five star review and the kind words for Simraan so glad to hear that he was able to take care of all your insurance needs. Would love for you to recommend us to your friends and family."
Jemshit Nurmuhammedov
July 18, 2025
5
out of
5
rating by Jemshit Nurmuhammedov
"Simran is the real deal. Super chill, no pressure, actually listens and knows what he’s doing. Got everything set up quickly and correctly. If you’re tired of insurance agents trying to sell you stuff you don’t need — talk to this guy. 100% recommend."
We responded:
"Jemshit, thank you so much for the five star review and the kind words for Simraan. You’re exactly right. Simraan is one of our best professional and he is very knowledgeable. Please don’t keep us a secret and let others know about us. We would love for you to recommend us to all your friends and family. Would like to help them with their insurance and financial needs also."
Humafarooq Farooq
July 17, 2025
5
out of
5
rating by Humafarooq Farooq
"Hy this is my first time and I must say they are very professional Simran khan helped me a lot appreciate his efforts thsnk you ☺️"
We responded:
"Humafarooq, thank you so much for the five star review and the kind words for Simraan. so glad that we were able to help you with your insurance needs. Looking forward to taking care of all your friends and family also."
Vansh Patel
July 16, 2025
5
out of
5
rating by Vansh Patel
"Charles at State Farm was absolutely exceptional in helping me and my family get insured for both auto and life insurance. From the start, he was not only friendly but incredibly patient, knowledgeable, and thorough. He took the time to explain every detail clearly, made sure all our questions were answered, and went above and beyond to ensure we got the best possible coverage for our needs. His professionalism and genuine care for our family's well-being truly stood out. If you're looking for someone who combines expertise with outstanding service, Charles is the one to trust. Highly recommend!"
We responded:
"Vansh, thank you so much for the five star review and the kind words for Charles. So glad he was able to take care of you and your family for both your Auto and life insurance. Please don’t keep us a secret and let your friends and family know about us also. Would love to take care of them also."
Melaina Benitez
July 16, 2025
5
out of
5
rating by Melaina Benitez
"Simraan is awesome! After calling multiple places for quotes he was the one who gave me the best price for my vehicle. Customer service was great as well 10/10"
We responded:
"Malaina, thank you for the five star review and the kind words for Simraan. So glad that we were able to take care of all your insurance and financial needs. Looking forward to serving you and providing the best service you can expect. Please help us refer to your friends and family for all their insurance and financial needs also."
Arleigh Loftin
July 7, 2025
5
out of
5
rating by Arleigh Loftin
"Thanks Charles. You really did a great job helping me out with everything I needed."
We responded:
"Arleigh, thank you so much for the five star review and the kind words for Charles. We appreciate you taking your time to let us know your experience with us. Would love you to recommend us to your friends and family."
Elias Moreno
July 4, 2025
5
out of
5
rating by Elias Moreno
"Charles was very informational and was a great agent for me to help with my first car and the insurance. He set aside personal time just to help. I would greatly recommend working with him."
We responded:
"Elias, Thank you so much for the five star review and the kind words for Charles. So glad that he was able to take the time to take care of your first car insurance experience. Looking forward to helping you with all your insurance or financial needs."
Jason Killingsworth
June 26, 2025
5
out of
5
rating by Jason Killingsworth
"Shoutout to my agent Charles Copeland! Great Service, knowledgeable and friendly. Recommended his services to anyone. 10/10"
We responded:
"Jason, thank you so much for the five star review and a kind words for Charles. He’s doing an amazing job for our team but more importantly for our customers like you. Appreciate any help you can provide us by recommending us to your friends and family."
What_nestor_ 5075
June 5, 2025
5
out of
5
rating by What_nestor_ 5075
"I want to say thank you to Charles for helping me getting my insurance especially for my first time owning a vehicle he made the process so simple for me to understand and I cannot thank him enough."
We responded:
"Thank you so much for the five star review and the kind words for Charles. We appreciate taking care of people like you and would love for you to recommend us to your friends and family. Have a blessed weekend."
Debbie Rios
June 3, 2025
5
out of
5
rating by Debbie Rios
"Charles Copeland did a wonderful job of finding me and my daughter some insurance on my apartment. Thanks again for everything.."
We responded:
"Debbie, thank you for the five star review and the kind words for Charles. So glad that he was able to take care of you and your daughter. Would love for you to recommend us to your friends and family because we want to grow with people like you."
jack
May 31, 2025
5
out of
5
rating by jack
"A very good service, Aileen Tran is excellent, answered all my questions, we will meet again, I still need to buy new insurance, if you can help me buy home insurance will be more happy. I am a 10-year old customer of state farm."
We responded:
"Jack, thank you for the five star review and the kind words for Aileen. We definitely want to do our very best to help you with your homeowners insurance, if available. Please do not hesitate to let us know how we can further help you."
karthik chanda
May 29, 2025
5
out of
5
rating by karthik chanda
"I’ve had an excellent experience working with Charles Copeland and his team at State Farm. Charles is incredibly knowledgeable, professional, and always goes above and beyond to make sure all my insurance needs are met. He takes the time to explain policies in a way that’s easy to understand and never makes you feel rushed or pressured. The customer service is top-notch—friendly, responsive, and reliable. I truly feel like a valued client. Highly recommend Charles Copeland to anyone looking for a trustworthy insurance agent!"
We responded:
"Karthik, thank you so much for the five star review and the kind words for Charles. We really deserve.appreciate you taking your time to give us a lengthy review. We strive to do our very best for you and everyone of our customers. We would love for you to recommend us to your friends and family so that we can provide them the excellent service also."
Poonam Maksura Alam
May 24, 2025
5
out of
5
rating by Poonam Maksura Alam
"Alex have helped me through the process of covering two of my cars and a health plan. It was super smooth and fast, totally appreciate their service!"
We responded:
"Poonam, thank you so much for the five star review and the kind words for Alex. So glad we were able to help you. We love you to recommend us to all your friends and families because we like to build our business with customers like you."
Segun Fiola
May 16, 2025
5
out of
5
rating by Segun Fiola
"Charles Copeland thanks a bunch, you did a great job by helping me get my policy"
We responded:
"Segun, thank you for the five star review. Thank you for allowing us to take care of your insurance needs. Please don’t hesitate to tell us to all your friends and family."
tony Nguyen
May 16, 2025
5
out of
5
rating by tony Nguyen
"Charles Copeland He is a nice guy and good customer service"
We responded:
"Tony, thank you for the five star review and the kind words for Charles. Thank you for allowing us to take care of your insurance needs. Please don’t hesitate to recommend us to your friends and family. We love to build our business with people like you."
MaKayla Davis
May 16, 2025
5
out of
5
rating by MaKayla Davis
"Charles helped me quick and easily and found me the perfect policy that covered what I needed in my budget ! Absolutely amazing"
We responded:
"Makayla, thank you for the five star review and the kind words for Charles. So glad that he was able to take care of your insurance needs. Please do not hesitate to recommend us to your friends and family. We would love to help them also."